Ordering, Shipping & Return Policies
take a moment to review our shipping
How to place an order
Please with the item number of the specimen(s) that you are interested in, what page it is on & we will check the availability of your item(s). We are committed to keeping our Website updated in a timely manner. However, all specimens are offered on a first come, first served basis. Please include your shipping information with your order and indicate whether or not you would like insurance. You will receive an e-mail response, usually within 24 hours, as to the availability of the item(s) you are requesting.
Orders are shipped via USPS Priority Mail.
Shipping rates via USPS Priority Mail are based on the weight of the item and the destination.
Larger\heavier items may cost more to ship, depending on the item's destination.
Per USPS regulations, fragile items that require special handling are subject to a special handling fee.
Rates are typically $8.75 for the first item, $2.75 for each additional item for domestic orders. Depending on the weight of the order there may be no extra charge for additional items.
Orders to Alaska & Hawaii start at $11.25 for the first item.
We also have the option for your order to be sent insured. We strongly recommend that you choose the insurance. USPS Priority Mail includes $50.00 Insurance for free. Insurance for items above $50.00 - $200 is $3.95, please add an additional $1.90 per $100.00 after that.
If you wish to have your order sent via Express mail or another carrier please contact us via for rates.
International customers are responsible for all duties & taxes.
Please for shipping rates to your country.
International orders are sent First Class Package International. Rates begin at $17.50.
International orders that are being sent with insurance or weighing over 4 pounds or valued at $400 or more, per USPS regulations, must be sent via Priority Mail International.
The reason we strongly recommend that you purchase insurance is; although we do take extreme care in the packaging of your specimen(s), we cannot control what the USPS or any other carrier does to your package once we ship your order. In other words If you choose to have your order sent without insurance, Cal Neva Mineral Company assumes no liability in regards to the condition your order arrives in.
International Customers: depending on the country that we are shipping to, insurance may not be available or the amount of insurance that can be purchased may be limited. Please contact us for further information about insurance for international orders.
Lay-Away: Need to spread out payment for your order?
1) We accept payment through PayPal.
Once the details of your order are finalized we will send you an invoice via PayPal.
You are welcome to pay for your order with a check. Your order will be held until your check clears, usually 5 business days, then your order will be sent to you. After we get to know you better, this will not be necessary.
3) Money Orders:
United States Postal Service Money Orders are the preferred type, since they're insured. We do not accept any other type of domestic money order.
Postal Money Orders purchased from your Country's Postal Service are the only type of money orders that will be accepted.
Please send checks or money orders to:
4) Western Union® Money Transfer:
Both domestic and international orders may be paid for via Western Union® Money Transfer. Orders from some countries are excluded from using this method of payment for their orders. Please for more information to find out whether or not your country is eligible for using Western Union® as a method of payment.
**Please make your money transfer payable in U.S. Dollars.**
Cal Neva Mineral Company's goal is for you to be completely satisfied with your purchase. You have 7 days to examine your specimen. If you receive a specimen and you decide it just isn't right for you, please contact us within 7 days of receipt and let us know of your intention to return it. You can then send the specimen back to us. After we have received your return, a refund for the purchase price of the returned item will then be issued. We ask that you insure your returns although it is up to your discretion whether or not you insure you return. If you choose not to insure your return, Cal Neva Mineral Company will assume no liability for damages incurred during shipment back to us. PLEASE take the same care in packaging the returned specimen as we did when we sent it to you.
One Last Thing...
THANK YOU for your order
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Unauthorized copying, while sometimes necessary, is never as good as the real thing