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How
to place an order
Please
send us an e-mail
with the item number of the specimen(s) that
you are interested in, what page it is on & we will check the availability
of your item(s). We are committed to keeping our Website updated
in a timely manner. However, all specimens are offered on a first come,
first served basis. Please include your shipping information
with your order and indicate whether or not you would like insurance. You
will receive an e-mail response, usually within 24 hours, as to the
availability of the item(s) you are requesting.
NOTE:
All Nevada residents must pay 8.265 % Sales Tax
Shipping
Domestic
Orders:
Orders
are shipped via USPS Priority Mail.
Shipping
rates via USPS Priority Mail are based on the weight of the item and
the destination.
Larger\heavier
items may cost more to ship, depending on the item's destination.
Per
USPS regulations, fragile items that require special handling are subject
to a special handling fee.
Rates
are typically $8.95 for the first item, $2.95 for each additional item
for domestic orders. Depending on the weight of the order there may
be no extra charge for additional items.
Orders
to Alaska & Hawaii start at $11.50 for the first item.
We
also have the option for your order to be sent insured.
We
strongly recommend that you choose the insurance. USPS Priority Mail
includes $50.00 Insurance for free. Insurance for items above $50.00
- $200 is $3.95, please add an additional $1.95 per $100.00 after that.
If
you wish to have your order sent via Express mail or another carrier
please contact us via e-mail
for rates.
International Orders:
International
customers are responsible for all duties & taxes.
Please
send us an e-mail
for shipping rates to your
country.
International
orders are sent First Class Package International. Rates begin
at $17.50.
International
orders that are being sent with insurance or weighing over 4 pounds
or valued at $400 or more, per USPS regulations,
must be sent via Priority
Mail International.
Insurance
The
reason we strongly recommend that you purchase insurance is; although
we do take extreme care in the packaging of your specimen(s), we cannot
control what the USPS or any other carrier does to your package once
we ship your order. In other words If you choose to have your
order sent without insurance, Cal Neva Mineral Company assumes no liability
in regards to the condition your order arrives in.
International
Customers: depending on the country that we are shipping to, insurance
may not be available or the amount of insurance that can be purchased
may be limited. Please contact us for further information about insurance
for international orders.
Payment
Lay-Away:
Need to spread out payment
for your order? Send us an e-mail
for lay-away terms.
1)
We accept payment through PayPal.
Once
the details of your order are finalized we will send you an invoice
via PayPal.
2)
Check:
You
are welcome to pay for your order with a check. Your order will
be held until your check clears, usually 5 business days, then your
order will be sent to you. After we get to know you better, this
will not be necessary.
**International
orders may not be paid for by check.**
3)
Money Orders:
We
accept Money Orders as payment for both domestic and international orders.
DOMESTIC
CUSTOMERS:
United
States Postal Service Money Orders are the preferred type, since they're
insured. We do not accept any other type of domestic money order.
INTERNATIONAL CUSTOMERS:
Postal
Money Orders purchased from your Country's Postal Service are the only
type of money orders that will be accepted.
**Please make your money orders payable in U.S. Dollars.**
Please
send checks or money orders to:
Cal
Neva Mineral Company
P.O. Box 51521
Sparks, NV
89435-1521
USA
4)
Western Union® Money Transfer:
Both
domestic and international orders may be paid for via Western Union®
Money Transfer. Orders from some countries are excluded from using
this method of payment for their orders. Please contact us via e-mail
for more
information to find out whether or not your country is eligible for
using Western Union® as a method of payment.
**Please
make your money transfer payable in U.S. Dollars.**
Click Here to Place Order
Returns
Cal
Neva Mineral Company's goal is for you to be completely satisfied with
your purchase. You have 7 days to examine your specimen. If you receive
a specimen and you decide it just isn't right for you, please contact
us within 7 days of receipt and let us know of your intention to return
it. You can then send the specimen back to us. After we have received
your return, a refund for the purchase price of the returned item will
then be issued. We ask that you insure your returns although it
is up to your discretion whether or not you insure you return. If you
choose not to insure your return, Cal Neva Mineral Company will assume
no liability for damages incurred during shipment back to us. PLEASE
take the same care in packaging the returned specimen as we did when
we sent it to you.
One
Last Thing...
THANK
YOU for your order
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